EFTP Returns Policy

We understand that sometimes, despite our best efforts, a part may need to be returned. We strive to make this process as hassle-free as possible.

If you need to return a product, please contact our customer support team at 360-687-3600. They will guide you through the return process.

To be eligible for a return, the part must be in its original condition, unused, and in its original packaging. Returns must be initiated within 30 days from the date of purchase.

You will be responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. In such cases, we will cover the return shipping costs.

A restocking fee may apply to certain returns, especially if the product is not in its original condition or packaging. Our customer support team will provide you with all the necessary details regarding restocking fees.

Once we receive and inspect the returned part, we will process your refund or send a replacement as per your preference.

If you receive a defective product, please contact us at 360-687-3600 immediately. We will arrange for the return and replacement of the item at no additional cost to you.

For international customers, please note that return shipping costs and policies may vary depending on your location. Contact our customer support team for guidance.